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Technical Data Specialist

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Location
Edgerton/Gardner, KS
Hourly
$20.00 - $25.00
Job Type
Direct Hire
Date
Mar 15, 2019
Job ID
2662875
Technical Data Specialist
 
Paydayz Staffing is currently hiring Data Specialist.
 
Shift: 
 
Requirements:
  • Resolve technical problems by clarifying issues – researching and exploring answers and alternative options, implementing those options / solutions, and escalating unresolved problems.
  • Review Bulletins, ER’s, and ECN’s, provided by Engineering and making appropriate suggestions to Purchasing or the Data Admin Staff.
  • Investigate and resolve technical parts issues (e.g., mis-labeled parts, fitment/quality issues, etc.) including working with all facilities to ensure stock is corrected, blocked, or removed as appropriate.
  • Assist in and make suggestions concerning processes that will improve the effectiveness and efficiency of the Technical Data group.
  • Provide telephone support for dealers, National Accounts and customers, as well as division personnel, utilizing all resources available to provide great customer service.
  • Assist in the Publications area of dealer reference materials
  • Responsible for communicating errors and providing the corrections to the Electronic Parts Catalog and Quick Reference Guides.
  • Act as primary interface between various departments, vendors, and sister companies in order to obtain accurate technical data.
  • Help promote ‘Parts Locator’ functionality in dealerships by interfacing with both dealers and Dealer Business Systems.
  • Help trouble shoot system misunderstandings or problems at dealerships.
  1. Must have at least 2 year degree – preferably a 4 year college degree OR at least 5 years work experience with automotive or preferably tractor background.
  2. Proficient with Microsoft Office Programs, including Access.
  3. Must have very good communication skills with the ability to interact with internal colleagues as well as customers, internal & external, as well as Dealer Business System persons.
  4. Must be willing to travel up to 25% of the calendar year.
 

LANGUAGE REQUIREMENTS:

Must be able to read, write, and communicate in English


Must be able to pass Background check and Drug screen.
 
 
Job Type: full time 
 
Salary: $20-$25/hr
 
Call to schedule an interview: 913469-5800
 
Work authorization:
  • United States